FAQ'S
GENERAL
We are based in Huddersfield, West Yorkshire.
Please complete the ‘contact us’ form or alternatively email us at info@cirkits.co.uk to book a demo. Demonstrations are usually 1 hour consisting of 10-15mins introductory presentation, 30-40min with ComponentBuilder® and 10mins questions and feedback. Presentation will be emailed in advance of demo and a list of participants will be required due to how many systems will need to be required for demo.
Please contact us directly at info@cirkits.co.uk with your request and guidelines and contracts will be provided. These will include details of duration of testing, feedback forms and follow up meeting end of the duration.
Primarily, ComponentBuilder® is for students and teachers to support the Teaching and Learning of Computer Components as part of the Computer Science curriculum in schools. ComponentBuilder® can also be used by anyone who would like more confidence in learning about the inner workings of a computer system and updating existing devices. ComponentBuilder® can be sold in bulk to schools but also singular computer systems are available with continued access to resources and support.
Of course! Feedback and suggestions are always welcome! Here at CirKits Ltd®, we pride ourselves in creativity, innovation and collaboration in the realms of STEM. If you think that improvements could be made to ComponentBuilder® and future products, please let us know!
Please refer to the Terms and Conditions for our refund policies information. Alternatively, please contact us directly at info@cirkits.co.uk and we will aim to resolve any issues.
3D PRINTED COMPONENTS
Yes! Complete the ‘contact us’ form or email us directly at info@cirkits.co.uk with the product information and we will get back to you.
Yes! If you would like less components with your ComponentBuilder® you can purchase systems customised to your needs. If you would like additional components in the future, please let us know.
AR APP
Yes! Complete the ‘contact us’ form or email us directly at info@cirkits.co.uk with the product information and we will get back to you.
The app will be updated via the app store (Google Play for Android phones, App Store for iOS phones and Microsoft store for Windows) and the version number, located at the bottom of the menu screen, will be updated when the app loads up. To indicate that an update is available, a window will pop up when you load up your app which will direct you straight to the app store your device uses. An email will be sent out to warn you beforehand so you can plan when to update your devices with the new app. Any questions, please contact us.
WEBSITE
Instruction booklet is located inside the packaging of ComponentBuilder®. Alternatively, as a customer, when you login into the website, you will be directed to the PDF version of the instruction booklet for you to download or print out. If you would like another printed out version, please let us know.
All of the lesson plans and resources are located in the login section as this is part of the package when purchasing ComponentBuilder®. These will be updated regularly.
Any other Queries. Please complete this form and we will get back to you!
